Basset offers a wide range of services in order for our customers to be able to focus on their core business.
Our product focus is all about giving the power to the costumer, configurations should not take days or weeks but rather minutes and our customers can easily do a lot themselves which is perhaps a bit different from many of our competitors. Still some customers prefer having us more present and involved and as we are all about you, we do offer extra services throughout the entire process from implementation, integration, configuration, training and support.
As our products are built for the future we can also offer them as a managed service (SaaS). If operating billing systems is not core to your business we can handle the whole operations for you. You make the business decisions and we execute them for you. Our services are all about flexibility to support your business and you decide your level of operational involvement in the managed service offering.
The standard managed service offering includes:
- Hosting services in secure environment with scalable infrastructure
- 24/7/365 monitoring and operations
- Top of the line Software Support